When To Call 911
Call 9-1-1 for emergencies!
An emergency is when immediate police, fire or medical assistance is needed to protect life or property, such as:
- To report a crime
- To report a fire
- If you are injured or suddenly become ill
- To report a missing person, particularly a child or elderly person who may be in danger.
When Not To Call 911
You shouldn’t call 9-1-1 to ask for the phone number for town hall. You shouldn’t call 9-1-1 to ask when the parade starts, or to complain about a neighbor’s loud music. These are legitimate concerns, but are not emergencies. Phone numbers for town offices are listed in the blue pages of the phone book. Police departments have phone numbers for non-emergency situations. 9-1-1 operators recommend keeping phone numbers for routine police matters near the phone.
